Returns & Refunds
We want you to have a positive shopping experience with Nookly.
If you receive an incorrect, damaged, or defective product, please contact us as soon as possible after receiving your order.
Please include:
- Your order number
- A description of the issue
- Clear photos of the product/package when applicable
Our team will review your request and provide the appropriate next steps.
Refunds
If your return or refund request is approved, we will provide information about the refund process and applicable conditions.
Items may need to meet certain conditions to qualify for a return or refund. Please contact us before sending any item back.
For return or refund questions, please contact Nookly through our Contact page.